Telephone: 07850 111254
Email: kay@mgcservices.org
WHAT TO EXPECT WHEN ATTENDING AN APPOINTMENT - Kay@Willow 07850 111254
Before Your Appointment
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A Consultation (initial and update) and COVID-19 Risk Assessment will be supplied, please complete these and bring along on the day.
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Advise me if you are ‘extremely vulnerable/high risk’ as it may not be possible to treat you.
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If you feel ill, have a temperature or any other symptoms please advise, we can rearrange the appointment – please do not attend if you are unwell.
The Day of The Appointment - Before Arrival
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Please bring a mask/face covering and a drink with you, (I can provide a mask for £1 but am unable to provide drinks).
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‘Willow’ will have been thoroughly, cleaned/disinfected and all linens/towels replaced for each Client.
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A window will be open and the air purifier running to circulate the air.
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We should both check our health status again and if there is any change or concerns reschedule the appointment, please do not attend if you are unwell.
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Please do not bring anyone along to your appointment.
The Day of The Appointment - On Arrival
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Please arrive 5 minutes before your appointment (but no earlier).
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Please do not enter ‘Willow’ until invited and have your mask on.
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I will check that you are feeling well and have no symptoms; I will be wearing appropriate safety protection.
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You will be required to remove your shoes/socks – place your shoes/socks and bag (please only bring one bag if possible) in the sanitised containers provided.
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Then please sanitise your hands.
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Get onto the couch; I will make you comfortable and ensure that you are warm enough (bearing in mind that the window has to stay open for ventilation).
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The session will begin.
The Day of The Appointment – At The End Of The Session
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Please stay on the couch until I have sanitised my hands.
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Get up from the couch but leave all linens in place.
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Sanitise/wash your hands and remove your things from the container; put your socks/shoes on.
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Future appointments can be made.
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Payment by Contactless Card is preferred; however I am happy to take cash if in the correct amount.
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Sanitise your hands on leaving ‘Willow’ – please take the mask with you to dispose of safely.